FAQs

Here at Let's Swim! our lessons go for a duration of 30 minutes.

Parent and Child classes have a maximum of 6 children, each accompanied by a parent in the pool, with one teacher.

Children in a Parent and Child class must be accompanied by a parent/guardian in the pool for the duration of the lesson. 

Children attending the independent classes are usually over the age of 3 years. These classes have a maximum of 4 children in a class to one teacher.

It is a question that is always asked and is extremely hard to answer.

Swimming lessons should not be seen as an event your child attends. It is more a process of what and how your child learns. This can depend on your child's age, confidence, ability, lesson frequency and much more. Roughly, if your child is over the age of 3 years, it can take up to 6 months to one year for them to be safe in the water.

Pricing is $25 per lesson. If there is more than 1 child enrolled from the same family there will be a discount.

We organise payments fortnightly by Direct Debit.

Life can get busy and children maybe unwell, so we understand that sometimes your child may not attend a lesson.

All absences must be recorded through the iClass Pro App at least 1 hour prior to the lesson. A make-up token will be issued after that lesson has occurred. Failure to notify of your absence, will result in forfeiting that class and no make-up token will be issued.

* If a make-up class is booked and you are unable to attend that make-up class, unfortunately we will not reschedule.

*If we are not notified of your child's absence, a make-up class will not be given and that class will be missed.

Unfortunately, make-up lessons cannot be used to extend payment blocks.

All cancellations must be done through the iClass Pro app before your next fortnightly payment. This can be done anytime by requesting to drop out of lessons.

Once a cancellation occurs, make-up tokens must be used prior to your last lesson, or they will be forfeited.

Our pool is heated to a constant 32 degrees celsius to ensure your little ones stay warm during lessons. This is the perfect temperature to allow your child's muscles to relax and for them to not be distracted by cold water, particularly in the cooler months.

Here at Let's Swim! our water is magnesium based which mean's it is made up with little chlorine and mainly magnesium salts. Magnesium assists with the relaxation of the muscles, calms anxiety and minimises the chance of your child having a reaction to the water.

Swimming is just like most new activities; the more you do it, the better you will become.

For a faster development and retention of skills, swimming twice a week is recommended.

If your child is unsettled or new to swimming we would recommend doing two lessons a week to build confidence and water familiarisation. This will provide your little one with retention in mobility, skills and provides consistence to a new activity.

The overall importance when learning to swim is consistency!

All staff have completed:

• Swim Australia/Austswim Swimming Teacher Qualification, intensive Let's
• Swim! training and a minimum of 40 hours of supervision in the pool.
• A working with children's check
• Annual training including CPR.

We don't want you to miss out on capturing your little ones exciting achievements or special moments. We just ask that before taking the photo/video you get consent from parents of other children and others who maybe in the photo/video with your child. All privacy must be respected. At no time should a photo/video be taken in the changing rooms.

Beginning swimming lessons at a young age will allow your little one to learn through a fun and relaxed environment. It encourages your little ones to move freely within the water, letting their legs kick and arms splash without hurting themselves. It promotes an early learning approach to water safety and water conditioning and is also a fun and rewarding bonding activity for yourself and your child.

Let's Swim! offers 12 week terms to maximise your child's learning opportunities. Therefore lessons will run over the school holidays as usual.

There will be a short break over the Christmas and New Year period. 

Let's Swim! will be closed on Public Holidays. If your child's usual lesson takes place on a public holiday you will not be charged for this closure date and no make-up class is needed.